My order was returned to the shipping company or postal service?Updated 4 months ago

If your order has been returned to the shipping company or postal service due to an address issue or failed delivery attempt, please follow these steps:

1. Confirm Your Shipping Address: Check if the shipping address you provided when placing the order was correct. If there was an error, please provide us with the updated address.

2. Missed Delivery Attempt: If the delivery failed because you weren’t home or the courier couldn’t deliver to your location, please let us know, and we can arrange a second delivery attempt.

3. Reshipment Process: Once you confirm the address, we will contact the shipping company to arrange a second attempt at delivery. Please note that this process may take some time as we coordinate with the shipping provider.

If you have any further questions, feel free to contact our customer support team, and we’ll help resolve the issue as quickly as possible.